Terms of Service

Last updated: October 20, 2026

These terms are an agreement between you (the "Client") and Koalition Interactive LLC, doing business as Sitestove ("Sitestove", "we", "us"). By paying for a Sitestove plan, or by ticking the box at checkout, you agree to these terms.

1. What we provide

1.1 For the Base plan, we design, build, host and maintain a website for your business of up to five pages, using our own designs and layouts fitted to your business.

1.2 The Base plan includes hosting, security updates, backups, connection of your domain, setup of Google Search Console and your Google Business Profile, a content editor for your text, photos, opening hours and prices, and a monthly check of the site.

1.3 Anything not listed in 1.2 is outside the Base plan. That includes new pages beyond five, new sections or features, online stores, booking systems, custom animation or illustration, copywriting, and changes made by us on your behalf. We will quote this work before starting it, and it is only done once you accept the quote in writing (email counts).

1.4 Add-ons (such as marketing, campaigns or extra features) are described and priced on sitestove.com or in a written quote. Each add-on has its own monthly or one-time fee.

2. Preview before you pay

2.1 We may build a preview of a new website for you before you pay anything. A preview is free and creates no obligation for either of us.

2.2 Previews are hosted on a private, unlisted link that is hidden from search engines and clearly marked as a preview made by Sitestove. If you do not take up the offer, we delete the preview within 30 days.

2.3 A preview may use publicly available information about your business, such as your name, address, opening hours, and text or photos from your existing website or listings, only to show you what your new site could look like. We never publish a preview publicly, and never show your content in our own marketing without your written permission.

3. Fees and payment

3.1 The Base plan costs USD 150 per month, unless a different price is agreed in writing. All prices are in US dollars and exclude any taxes that apply where you are.

3.2 Fees are charged monthly in advance through our payment provider, Stripe, starting on the day you approve your site.

3.3 We may change our prices with at least 30 days' notice by email. If you do not agree to a new price, you may cancel before it takes effect.

3.4 Third-party costs are paid by you directly to the provider and are not included in our fees. These include your domain name registration, advertising spend, payment processing fees (for example Stripe or Shopify fees on sales you make), and any paid tools you choose to use.

4. Late or failed payment

4.1 If a payment fails, we will email you and retry the payment.

4.2 If a payment is still outstanding 14 days after it was due, we may take your site offline until the account is paid.

4.3 If a payment is still outstanding 30 days after it was due, your subscription ends and section 7 (What happens when the service ends) applies.

5. Ownership

5.1 You own your content: your business name, logo, text, photos and other material you supply or that was taken from your existing materials, and your domain name.

5.2 Sitestove owns the website itself: the design, layouts, code, templates, the content management setup, and everything we created to build and run the site. While your subscription is active, you have a non-exclusive, non-transferable license to use the website for your business.

5.3 The website, or any part of its design or code, is not sold, transferred or licensed to you outside an active subscription. There is no buyout. Any other arrangement must be agreed in a separate written contract signed by both parties.

5.4 You must not copy, export, reproduce, or have someone else rebuild the design or code of the website, during or after your subscription.

5.5 You give us permission to use, adapt and host the content you supply, only for the purpose of providing the service.

5.6 Some designs on sitestove.com are offered as "made once". When you take one, we remove it from our public catalog and do not offer the same design to another business. We may reuse general layouts, components and code across our work.

6. Your responsibilities

6.1 You confirm that you have the right to use all content you supply or ask us to use, and that it does not break any law or anyone else's rights.

6.2 You are responsible for the accuracy of the information on your site, including prices, hours, claims about your services, and any licenses or legal notices your business needs.

6.3 You keep your editor login private and are responsible for changes made through your account.

6.4 You will not use the site for anything illegal, misleading, or harmful. We may take a site offline, without refund, if it is used this way.

7. Cancellation and what happens when the service ends

7.1 Your subscription runs month to month. You can cancel at any time by email to andreas@sitestove.com or through the billing link we send you. There is no cancellation fee.

7.2 Cancellation takes effect at the end of the month you have already paid for. We do not refund partial months.

7.3 When the service ends, for any reason, we take the website offline. You keep your domain name. If we registered or manage your domain for you, we will help you transfer it to a provider of your choice.

7.4 Within 30 days of the end of the service, you can ask us for a free export of your content: your text, photos and logo, delivered as ordinary files. After 30 days we may delete your content and site.

7.5 We may end the service with 30 days' notice by email, for any reason. If we do, we will refund any fees paid for the period after the service ends.

8. No guarantees

8.1 We work to build a good, fast and well-made website, but we do not guarantee any search ranking, number of visitors, leads, calls, sales or other business results.

8.2 We aim to keep your site online at all times, but we do not guarantee uninterrupted availability. Hosting providers, networks and other services outside our control can fail.

8.3 Apart from what is written in these terms, the service is provided "as is".

9. Limitation of liability

9.1 To the extent the law allows, our total liability to you for anything relating to the service is limited to the fees you paid us in the three months before the event that caused the claim.

9.2 We are not liable for indirect or consequential losses, including lost profits, lost business, or lost data, even if we were told they might happen.

9.3 Nothing in these terms limits liability that cannot be limited by law.

10. Changes to these terms

We may update these terms. We will email you at least 30 days before material changes take effect. If you keep using the service after that date, the new terms apply.

11. General

11.1 These terms are governed by the laws of the State of Georgia, USA. Any dispute will be handled by the courts of Athens-Clarke County, Georgia, unless the law where you are says otherwise.

11.2 If any part of these terms is found to be unenforceable, the rest still applies.

11.3 These terms, together with any written quotes you accept, are the whole agreement between us about the service.

11.4 Contact: Koalition Interactive LLC, 623 Pinecrest Dr, Athens, GA 30605, USA, andreas@sitestove.com.